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Top 10 Best Airlines
Welcome to the Airline Piki, the best place to decide between airlines. An airline is a service or organization that provides customers with air transportation service. This Piki makes use of more than 1,700 facts about 17 airlines. Sort and filter these airlines according to your preferences using the options on the left. Whether you're looking for airlines for ease of elite status qualification, airlines for low unaccompanied minor fee or something else entirely, we have you covered.
You are currently viewing the best airlines. We stack everything according to PikiRank, which measures each item's performance for all users combined. If you're looking for a good bet, pick an item near the top.
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Austin
edited the wiki for Pinnacle Airlines Inc.
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Austin
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agent5959 created a review 01/02 at 10:17 AM (EST)
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Austin
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Independent, Unbiased, Fact-Based Rankings
Selected Preferences Overall: Best
Southwest Airlines Co.
Southwest Airlines Co, and charges $0 to book by phone, a $0 fee for ticket changes and $0 to book in person. Southwest Airlines Co, charges $50 for unaccompanied minors, and southwest Airlines Co. Has had 4.76 reports of mishandled baggage per 1000 passengers and had 43,483 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 0.27
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Southwest Airlines Co. achieves 100% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 4,675,560 operations, Percent of Operations On-time (Last 5 Years) - 80 operations, Percent of Flights Diverted (Past 5 Years) - 0.18%
Southwest Airlines Co. achieves 47% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 4.76, Total Mishandled Baggage Reports Filed by Passengers - 43,483
Southwest Airlines Co. achieves 30% performance for customer service.
Frontier Airlines Inc.
Frontier Airlines Inc. Charges $25 to book by phone, a $100 fee for ticket changes and $25 to book in person. Frontier Airlines Inc, charges $50 for unaccompanied minors, and it Has had 3.33 reports of mishandled baggage per 1000 passengers and had 2412 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.23
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Frontier Airlines Inc. achieves 44% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 362,429 operations, Percent of Operations On-time (Last 5 Years) - 79 operations, Percent of Flights Diverted (Past 5 Years) - 0.12%
Frontier Airlines Inc. achieves 64% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 3.33, Carry-on Weight - 35 lbs, Total Mishandled Baggage Reports Filed by Passengers - 2412
Frontier Airlines Inc. achieves 86% performance for customer service.
Hawaiian Airlines Inc.
Hawaiian Airlines Inc. Charges $25 to book by phone, a $50 fee for ticket changes and $25 to book in person. Hawaiian Airlines Inc, charges $100 for unaccompanied minors, and it Has had 3.78 reports of mishandled baggage per 1000 passengers and had 2705 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.16
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Hawaiian Airlines Inc. achieves 48% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 292,353 operations, Percent of Operations On-time (Last 5 Years) - 92 operations, Percent of Flights Diverted (Past 5 Years) - 0.06%
Hawaiian Airlines Inc. achieves 100% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 3.78, Carry-on Weight - 25 lbs, Total Mishandled Baggage Reports Filed by Passengers - 2705
Hawaiian Airlines Inc. achieves 70% performance for customer service.
Alaska Airlines Inc.
Alaska Airlines Inc, and charges $15 to book by phone, a $75 fee for ticket changes and $15 to book in person. Alaska Airlines Inc, charges $25 for unaccompanied minors, and alaska Airlines Inc. Has had 3.58 reports of mishandled baggage per 1000 passengers and had 4714 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 0.44
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Alaska Airlines Inc. achieves 90% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 593,865 operations, Percent of Operations On-time (Last 5 Years) - 82.50 operations, Percent of Flights Diverted (Past 5 Years) - 0.31%
Alaska Airlines Inc. achieves 53% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 3.58, Total Mishandled Baggage Reports Filed by Passengers - 4714
Alaska Airlines Inc. achieves 68% performance for customer service.
AirTran Airways
AirTran Airways charges $15 to book by phone, a $75 fee for ticket changes and $0 to book in person. It charges $49 for unaccompanied minors, and it receives excellent marks for customer service from Pikimal users. AirTran Airways has had 1.97 reports of mishandled baggage per 1000 passengers.
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Complaints Per 100,000 Enplanements: 0.90
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, AirTran Airways achieves 63% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 992,997 operations, Percent of Operations On-time (Last 5 Years) - 77 operations, Percent of Flights Diverted (Past 5 Years) - 0.25%
AirTran Airways achieves 35% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 1.97, Total Mishandled Baggage Reports Filed by Passengers - 3994
AirTran Airways achieves 78% performance for customer service.
JetBlue Airways
JetBlue Airways charges $15 to book by phone, a $100 fee for ticket changes and $0 to book in person. It charges $85 for unaccompanied minors. It has had 2.98 reports of mishandled baggage per 1000 passengers and had 5490 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.25
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, JetBlue Airways achieves 43% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 707,403 operations, Percent of Operations On-time (Last 5 Years) - 74 operations, Percent of Flights Diverted (Past 5 Years) - 0.34%
JetBlue Airways achieves 21% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 2.98, Total Mishandled Baggage Reports Filed by Passengers - 5490
JetBlue Airways achieves 100% performance for customer service.
Continental Airlines Inc.
Continental Airlines Inc, and charges $20 to book by phone, a $150 fee for ticket changes and $20 to book in person. Continental Airlines Inc, charges $100 for unaccompanied minors, and continental Airlines Inc. Has had 4.43 reports of mishandled baggage per 1000 passengers and had 11,938 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.48
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Continental Airlines Inc. achieves 30% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 1,096,360 operations, Percent of Operations On-time (Last 5 Years) - 76 operations, Percent of Flights Diverted (Past 5 Years) - 0.30%
Continental Airlines Inc. achieves 40% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 4.43, Carry-on Weight - 40 lbs, Total Mishandled Baggage Reports Filed by Passengers - 11,938
Continental Airlines Inc. achieves 76% performance for customer service.
US Airways Inc.
US Airways Inc. Charges $25 to book by phone, a $150 fee for ticket changes and $35 to book in person. US Airways Inc, charges $100 for unaccompanied minors, and it Has had 3.49 reports of mishandled baggage per 1000 passengers and had 13,527 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.53
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, US Airways Inc. achieves 27% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 1,774,050 operations, Percent of Operations On-time (Last 5 Years) - 78 operations, Percent of Flights Diverted (Past 5 Years) - 0.19%
US Airways Inc. achieves 42% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 3.49, Carry-on Weight - 40 lbs, Total Mishandled Baggage Reports Filed by Passengers - 13,527
US Airways Inc. achieves 72% performance for customer service.
Delta Airlines Inc.
Delta Airlines Inc, and charges $20 to book by phone, a $150 fee for ticket changes and $35 to book in person. Delta Airlines Inc, charges $100 for unaccompanied minors, and delta Airlines Inc. Has had 4.90 reports of mishandled baggage per 1000 passengers and had 36,165 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 2
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, Delta Airlines Inc. achieves 0% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 2,052,460 operations, Percent of Operations On-time (Last 5 Years) - 77 operations, Percent of Flights Diverted (Past 5 Years) - 0.23%
Delta Airlines Inc. achieves 26% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 4.90, Carry-on Weight - 40 lbs, Total Mishandled Baggage Reports Filed by Passengers - 36,165
Delta Airlines Inc. achieves 47% performance for customer service.
American Airlines Inc.
American Airlines Inc, and charges $25 to book by phone, a $150 fee for ticket changes and $30 to book in person. American Airlines Inc, charges $100 for unaccompanied minors, and american Airlines Inc. Has had 4.36 reports of mishandled baggage per 1000 passengers and had 24,558 mishandled baggage reports filed by passengers.
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Complaints Per 100,000 Enplanements: 1.44
Given that users looking for the best overall airlines prefer lower values for complaints per 100,000 enplanements, American Airlines Inc. achieves 32% performance in this category.
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On-time Arrival Performance: Number of Operations On-time (Last 5 Years) - 2,224,250 operations, Percent of Operations On-time (Last 5 Years) - 74 operations, Percent of Flights Diverted (Past 5 Years) - 0.32%
American Airlines Inc. achieves 0% performance for on-time arrival performance.
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Customer Service: Reports of Mishandled Baggage Per 1,000 Passengers - 4.36, Carry-on Weight - 40 lbs, Total Mishandled Baggage Reports Filed by Passengers - 24,558
American Airlines Inc. achieves 78% performance for customer service.